Privacy policy Re:factor

By accessing and using the website, you have expressly agreed to the following general conditions. The contents of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual property rights and belong to the Re:factor organizers Axxes, Euricom and Painting With Light.

This privacy policy has as purpose to disclose what personal data Re:factor collect about our users. This privacy policy is in place in order to make it easy and understandable for our customers how we process personal data and also contains information about the rights you have concerning your personal data.

Re:factor processes personal data relating to customers and other persons who have contacted or interacted with Re:factor in connection with our services. The different types of personal data along with it’s required legal grounds for processing and its specific purposes are further described in the following of this Privacy Policy.

About the privacy policy

The organizers of Re:factor believe that your privacy is important. The Re:factor organizers wish to inform the user of our website about possible processing operations and the rights of the user.

Our collection and use of personal data

Depending of what service you use us for, we process different types of persona data for different purposes.

The following personal data might be collected and processed by the Re:factor organizers. This information will be used to ensure a better service:

  • First and last name
  • Company information
  • Job title
  • E-mail
  • Phone number
  • IP address

The Re:factor organizers can collect non-personal anonymous or aggregate data such as browser type, operating system in use, and/or the domain name of the website that led you to and from our website, to ensure optimum effectiveness of our website for all users. The user may, free of charge and on request, always prevent the use of his personal details for the purposes of direct marketing.

The personal data that is being collected might be processed for one of the following purposes:

  • To maintain an updated customer database
  • To keep our users informed of our activities and new events
  • To request feedback on Re:factor services or to send surveys
  • For the purpose of marketing

The use of cookies

During a visit to the site, cookies may be placed on the hard drive of your computer with the user’s consent. This is done to ensure that our site is optimized to the needs of users returning to our website. These cookies are not used to ascertain the surfing habits of the visitor on other websites. Your internet browser enables you to disable these cookies, receive a warning when a cookie has been installed or have the cookies removed from your hard disk. For this purpose, consult the help function of your internet browser.

The information analyzed by Google Analytics is governed by the Privacy Policy of Google Analytics, as found here The lawful basis for this processing is GDPR article 6 no.1 litra f) (a legitimate interest in processing when our interest is not overridden by the data subjects interests)


We keep the personal data as long as it is necessary for the specific purpose of the processing of personal data as listed above under the use and collection section. Personal data processed for the purpose of sending out newsletters will be stored for as long as the subscriber is still subscribing to the newsletter.

Personal data will not be stored for longer time than the customer wished and can at all times be requested deleted.

Information security

We use SSL encryption on our website in order to make the personal data we process safe.

Transfer to third parties

The Re:factor organizers have access to the personal details needed for communications and can send updates and information about the conference and similar services. Re:factor does not sell personal details to third parties. Your personal details will not transferred to any third party, except if the user agrees to leave his personal details at sponsor booths, if he wishes to use the Re:factor matchmaking tools or wishes to receive live notifications.

If we share any personal data with third parties they are to be listed in the following. How they process personal data can be read in their terms of service and privacy policies.

User rights

As a customer of our services and in accordance with required legislation you have rights connected to the processing of your personal data listed above.

Right to access

You as a user can at any time request access to which personal data that is stored and processed about you.

Right to be forgotten

You can at all times upon request ask us to delete the personal data concerning you in circumstances such as where we no longer need it or if you withdraw your consent.

Right to rectification

If the personal data we have about you is inaccurate or incomplete, you are entitled to have it rectified.

Withdrawal or consent

You can at any time withdraw your previously given consent as legal basis for processing your personal data.

Changes to this Privacy Policy

We have reserved the right to make changes to this policy when we find it necessary or required by legislation and you will always find the updated version on our website.

Questions or complaints?

For any questions you can contact [email protected]

Last Updated: Februari 3, 2021

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